Very professional. Purchased an AC unit and furnace. Matthew took the time to give us a very thorough load calculation for our home and explained what he did and why he did it. The other 2 companies asked for square footage and only a few other questions prior to presenting their estimates. My installation appointment was at 9:00 am and he was backing his van in my driveway at 8:59 am. AC unit and furnace completely installed before 8 pm. Cleaned up everything inside and outside. Wonderful service!! Wonderful experience!!
I used Relief Air to install a new HVAC system in my house that only had heat. Matthew and his team were extremely professional, efficient, and clean. From the system installation to the insulating of the duct work, everything looks great. Together everything took about 3 days. Matthew provided 3 options and didn’t try to force-feed me any options. After all the work was done he stayed in contact with me to see what needed to be tweaked and how it was performing. For me, my friends, and family relief air is the only company we would use in the future. They’re veteran owned and operated also! Thank you guys for making our house a home….a cool home.
Excellent service. They moved my appointment up twice knowing we were in dire need of service. Honest feedback on the condition of our AC unit. Highly recommend.
I’ve been using Relief for 7-8 years and they have always been dependable, professional, and trustworthy. We just had a really big job that took almost three days to complete because of issues with both of our units that were very old. Of course, you’re never happy spending the type of money that we spent but it will be well worth it down the line because the older units were not energy efficient. Matthew and his team performed the installs and answered every question I/we had about our new system. I never hesitate to contact Relief whenever we have an issue because I know the issue will be resolved.
I reached out to relief heating & cooling in November 2020, after my AC went out during the fall. I spoke with the receptionist, Nicole & she was very warm & welcoming. She informed me what would need to happen first before having my unit serviced. Matthew came out & was very professional & honest about what needed to be done. I just recently had my unit serviced & Matthew was very honest, informative, knowledgeable, and professional the entire time. The pricing & packages were very reasonable given what I had to have done. I have already given their information to other family members & will be using their services for all of our future HVAC needs.
I had the BEST experience with you guys today. Daniel, the guy that came out, is 100 percent on point. He was prompt, professional, and courteous and did not stop until he got our unit fixed. (after our current HVAC provider failed TWICE) I’m beyond thrilled. I’ve been without heat since the 2nd week of November. I’m looking forward to making Relief Heating & Cooling our permanent HVAC providers for our business and would recommend them to anyone and everyone!
I reached out to Relief after reading their great reviews. They were able to fit me in on the same day. The service I received exceeded my expectations. From the initial phone call to the service day, Relief was very professional, courteous, and responsive. Thank you to Porsche, Gabrielle, and Daniel for being so helpful and welcoming, answering my questions, and installing my new unit. Great work everyone!
Jacob and Daniel were polite and professional. They explained things well and answered all my questions. They installed a new outside AC unit and the coil at the inside unit. Their work seemed thorough and they left everything clean and tidy.
I own a business and it was 88 degrees inside. I called other places and they could come in 4 days. I’m having surgery tomorrow and as the owner needed this fixed ASAP. I called Relief and they came out on time. Diagnosed the problem, presented my options and once I picked what I wanted. In under 30 min we were comfortable and work resumed as usual. Thankful they came out when others turned me away. So pleased that I signed a maintenance contract and will see them again soon. Prompt. Professional. Reasonably priced. Very pleased. My business is now cool. We are back operating as normal. Thanks, Matthew for taking the time to work around my client schedule and quietly fix our ac! Our day spa thanks you!
Charlie W. III
It’s important to me to have the person who sells me the system also be the person who installs the system. This way he knows what you discussed prior to the sale and the details of the installation. This is one of the reasons I chose Relief Heating and Cooling to install my new heating and cooling system. They were professional courteous and timely. I was happy with their price and the overall installation. I will definitely seek their services again.