Amazing A+ company. They were outstanding and very informative about my HVAC issue. Matthew made sure all repairs surpass my expectations. Also, wonderful employees performed the job to the highest quality. I’m confident that my AC system will be maintained with their service plan.
After diagnosing and repairing an old system in the home I’d just bought, the Relief Heating crew continues to provide regular maintenance and transparent pricing information. The technicians are prompt, knowledgeable, professional, and respectful of the property they’re servicing. The office staff is also outstanding.
Relief Heating and Cooling was easily the best customer service I’ve gotten in the Triad! Matthew came out to diagnose our old heat pump and had a new system installed the very next day. Everyone involved in this company absolutely respected our time, communicated clearly, was so nice and professional, knowledgeable, and installed a great product. The tech even wiped his fingerprints off our thermostat before he left! I’ve recommended them to my friends and neighbors and am always happy to send such a great company (and family!) business.
It was the day before the Christmas weekend, the low was 5 degrees that night and my heat pump died. I searched Google for a highly rated company that supported our military veterans and found RELIEF HEATING and COOLING, LLC. The tech (Matthew) arrived on time, introduced himself, and proceeded to work very hard to repair my heating system so that I had something to keep my family warm over the holidays with parts not available for my unit, Matthew used his years of experience to repair my broken parts… and got my heat working temporarily to help me get through the holiday crisis without freezing, and it is still working very well a few weeks later! I know I will need a replacement system soon and I will certainly use RELIEF HEATING and COOLING, LLC when I am ready for that step. Thanks to Matthew and the Relief team for saving my family’s Christmas!